Since Trail Explorers opened a lot has changed, we took on new brands and grew the range in store. Every time we did it on the advice of you our customers.
We started with Regatta and Jack Wolfskin for our outdoors range and with Orbea and SCOTT for our Bike range, we also had SCOTT and Aussie Grit for our active wear and Running range. After a few months we realised that our Running department was failing, the demand just was not there.
As with all Independent Businesses to survive you have to act fast and be savvy with your stock. So we shut down the Running department, we also decided to drop Aussie Grit from both our Running and Riding clothing. Why drop a supplier you might ask, its simple, support is a massive thing when starting a business. It doesn’t matter if its the best clothing in the world (And Aussie Grit is very good clothing) if it doesn’t sell and you don’t get support it has to go.
This was a good change for Trail Explorers though, It gave way to a more focused core in Hiking and Biking. With the removal of Running we could bring more high end products to Scarborough.
For our outdoors range we added Montane for their fantastic and world renowned outdoors and sports clothing. We added LifeSystems for their safety and survival kit. Petzl for their lighting. Light My Fire for their quirky and ultra useful camping and survival kit. Trek’ N Eat for our food supplier as if it doesn’t taste good why waste the weight carrying it.
On the bike side of the business we brought in Yeti and Nukeproof. We added Race Face for our core after market parts brand. We then secured Alpine Stars as our MTB Clothing and protection supplier and EVOC for rider packs, and our workshop grew as well as our Cycle Servicing business. This allowed us to became an authorised Sturmey Archer repair centre. We became an official Orbea eBike service Centre for the eBike Motion drive systems.
Feedback has been great, our reviews really speak for the work we have put in. We have 100% positive reviews achieving 5 Star across TrustPilot, Google, Facebook, Yell, Yelp, and Cylex.
We couldn’t keep growing without you our customers and so we would like to say Thank You 🙂