About Us

Trail Explorers – Who are we?

So you want to know about us, we don’t just want to be another shop we want to be different and to do that we need to support you more, so why not come down and see just how much different we are. We understand that you need space to roam.

When you buy a bike you can’t tell if it’s right by just sitting on it, when buying some boots you can’t tell the grip they offer on a nice indoor floor or by looking in a mirror. That is why we have the only indoor product testing area in Scarborough for both Bikes and Shoes.

Test it, Try it, Fall in love with it.  

That is the more emotive side of who we are so now to the more Business side. Trail Explorers Scarborough is a registered company trading as Trail Explorers, we are funded by the government under the British Business Bank and so although we are new we have a lot wealth of knowledge behind us. This has enabled us to think big and really push the boat of what Retail can be and so has allowed us to attract big name brands that have not reached the East Coast shores of Scarborough.  

Here are the brands:

These are just some of the headline brands we will have in store and online, we also have the ability to order in any special range items we just don’t have the space to store. We wanted to be different and to do that you have to think differently and be bold, people say High Street is dead well we say it is if you don’t move with the times. Be different, offer the experience, and most of all love what you sell.

Our website is secured using a 256bit RSA HTTPS secure connection making your shopping safe and care free.

More information about us

Trail Explorers are members of the Association of Cycle Traders giving you reassurance that we work to the highest standards in the cycle industry.

We are also full members of Welcome to Yorkshire and we are proud to feature as a trusted retail destination.

Trail Explorers is an official member of Welcome to Yorkshire
We are official members of Welcome to Yorkshire.

Reviews

Good price no what he is doing highly recommended
Nathan Mitton
Nathan Mitton
13:53 24 Jul 19
Joined Mike and the guys for a demo day at Dalby Forest to try out the Orbea Rallon where nothing was a bother. Spent time getting the bike set up to my riding style. Decision made and order placed. Bike collection was treated in the same way - spent time getting the bike set up. Trouble free and painless.
Bruce Bennett
Bruce Bennett
21:11 01 Jul 19
Very good, un-rushed service from Mike and his partner in the shop. Easy to talk to with a good knowledge of the Orbea brand.
Lisa Bennett
Lisa Bennett
21:11 01 Jul 19
Great shop, owners and service. Comes highly recommended.
Craig Appleby-Turner
Craig Appleby-Turner
19:20 11 Jun 19
Very happy with my bike service, sorted out problems other bike shops left alone. Would definitely recommend.
debra blackburn
debra blackburn
15:37 10 Jun 19
excellent product knowledge and customer service. very friendly and always make you feel very welcome. would definitely recommend these guys 😁
Jenny Middlehurst
Jenny Middlehurst
18:02 09 Jun 19
What a legend, Mike knows his stuff and managed to help me understand why my bike felt like a kangaroo. (p.s 300psi in your shock isn't the way forward)
wayne witty
wayne witty
12:18 11 May 19
What a great shop, here on holiday and needed a cap as it was very sunny (yeah Sun in Scarborough). The guy in the shop was that friendly we ended up going back to shop again on the way back to the car.Fantastic local shop.
Steve Hix
Steve Hix
13:36 20 Apr 19
What a great shop, here on holiday and needed a cap as it was very sunny (yeah Sun in Scarborough). The guy in the shop was that friendly we ended up going...
Steve H.
Steve H.
06:31 20 Apr 19
would highly recommend, will use again
Ryan Wakefield
Ryan Wakefield
09:41 30 Mar 19
Visited the store purchased some gloves, not only did the staff really know their stuff they actually cared that I left with everything I needed and most of all kit that worked.These gloves are possibly the best gloves I have ever owned.
Damon Cook
Damon Cook
10:07 07 Mar 19
Called in for info only. very pleasent and helpful.Nice to have Orbea Gain bikes in stock.
michael gray
michael gray
11:37 21 Feb 19
Fantastic staff and a great range, just what Scarborough needs
Eric Walters
Eric Walters
22:33 19 Jan 19
Top notch customer service and exceptional product knowledge. Would highly recommend taking a visit to their shop, they'll either get you what you need or point you in the right direction.
Kieron Middleton
Kieron Middleton
23:32 22 Dec 18
Great service. Super fast and knowledgeable. Good to keep supporting this local shop. Good luck!
Nick Parkin
Nick Parkin
13:09 22 Dec 18
Took my bike in to get a new gear set / drive train. I received an excellent level of service. Staff went over and above what I expected to not only fix the bike but explain the individual problems. Would fully recommend this independent store and will be returning in future.
Kieron Middleton
Kieron Middleton
22:56 10 Dec 18
What a shop, To say that the issues they have had with the lights and yet they still manage to deal with it in such a professional way. And they are a LOCAL independent store too. If you want great quality outdoors kit or fantastic bikes then you MUST visit them. Don't be put off by the lighting from the outside, once you are inside the lighting is more than adequate and the products are all great.
Sandra Dixon
Sandra Dixon
22:08 06 Nov 18
The service Michael has done on bike bike is excellent and Katie his partner is an excellent sales lady, very knowledgeable. Thank you Pauline b
Pauline Silverwood
Pauline Silverwood
07:37 20 Oct 18
Visited the store on to get some advice on an issue with my bike, they fixed it withing minutes after anotger local bike shop told me they didn't know what brake pads my bike needed. It turns out it didn't need new pads the brakes just needed bleeding.A full basic bike service done in 20 minutes, fantastic team and a very capable cycle workshop.
David Williams
David Williams
21:23 14 Oct 18
Know what they are talking about and great customer service!
Lee Taylor
Lee Taylor
20:08 03 Oct 18
Popped in for a nosey round the new store, really welcoming, helpful and they know their stuff. Look forward to future visits and making some purchases. Would highly recommend to any trail runners or mountain bikers.
Paul Sutherns
Paul Sutherns
09:13 29 Sep 18
Katarzyna Tabero
Katarzyna Tabero
17:55 26 Sep 18
Toro Masella
Toro Masella
17:01 26 Sep 18
Super helpful, charismatic and obliging team of people who love what they do for a living. Heartily recommended.
Rob Allen
Rob Allen
16:05 20 Sep 18
Visited today and I've never had service like it, the staff are great and really know their stuff. Not to mention the demo area for testing out boots before you buy them. By far the best experience I have had when buying clothing.
James Wilson
James Wilson
16:56 09 Sep 18

Our shop is located at the following;

Trail Explorers
5-8 Balmoral Centre
Westborough
Scarborough
YO111LU

Tel: 01723370557

VAT Number GB 298 8200 61

History

  • June 2018
    • The Trail Explorers idea if created, a locally owned outdoors specialist providing not only a physical store but also an online community.
  • July 2018
    • Government Backing granted and Trail Explorers starts to form.
  • August 2018
    • The shop lease is signed and the refit starts.
  • September 2018
    • Store opens in Scarborough
  • February 2019
    • Opened up website sales to international market.
    • Nominated for England Business Awards – North Yorkshire – Best Specialist Retailer.